Welcome Xcellator

XcellDR SM | Azure Site Recovery (DR-as-a-Service)

When Disaster Strikes We got you covered!

Your entire business infrastructure can be recovered within seconds
Minimize downtime & data loss with automated recovery

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FREQUENTLY ASKED QUESTIONS

At times, Azure can be a very complicated platform. It can take a while to understand the entire platform comprehensively. Your IT team may need to spend hours to understand Azure completely. There are wide range of options available for Azure deployment, which can overwhelm a first-time user. Also, the Azure platform is unmanaged.

Our Microsoft-certified experts at XcellHost will help you understand the Azure platform, guiding you with all the technical nuances that come with Azure management. We will provide server management, platform management, and instance management that includes patching, OS hardening, 24/7 monitoring, automatic backup and updates, disaster recovery etc.

In short: We take care of your Azure, so that you can take care of your main business.

Even if you purchase Azure directly from Microsoft, there is a lot of technical expertise required for setup, deployment and operations of Azure. Managing Azure is very complicated without proper support. XcellHost takes care of everything from beginning to the end, leaving you completely relieved.

We are a Microsoft-certified Gold Partner with more than 14 years of experience in the industry. Many of our engineers have worked with Microsoft in the past, so you can be very sure of getting the excellent value out of it. When you sign-up with XcellHost, you don’t pay anything additional for the infrastructure. Your pricing remains the same as Microsoft.

Managed Azure Basic:

1. Basic 24/7 Monitoring

2. 1 Hour/Month Support

3. No OS-Related Service Monitoring

4. No I/O Monitoring Available

5. No Managed Backup Available

6. No Health Checks Available

Managed Azure Advanced:

1. Advanced 24/7 Monitoring

2. 2 Hour/Month Support

3. OS-Related Service Monitoring

4. Read/Write I/O Monitoring Available

5. Managed Backup Available

6. Health Checks Available

Note: All our plans include 24/7 support via phone, chat and e-mail.

XcellHost will be a single point of contact for all your Azure requirements. We have a dedicated team working round-the-clock to provide 24/7 support via email, phone or chat. We typically respond within an hour of raising ticket. Some cases that require attention from our engineers can take upto 24 hours. In very rare cases which require escalation to Microsoft, it may take a little longer.

Apart from our impressive track record in managed cloud services and round-the-clock support, we claim to have the lowest prices in the market.

We are Microsoft Partners with Gold competency for “Small and Midmarket Cloud Solutions” along with Silver competency in “Cloud Platform” and “Cloud Productivity.” With more than 10,000 installations spanning across 90+ countries,XcellHost is a force to reckon with in the cloud industry.

Feel free to contact us anytime:

Email: 

  • Feature available in Cloud Deployment only
  • Feature available in On-Premises deployment only
  • Feature available in any deployment model
LICENSE ACRONIS CYBER BACKUP STANDARD EDITION ACRONIS CYBER BACKUP ADVANCED EDITION
WORKSTATION WINDOWS SERVER ESSENTIALS SERVER VIRTUAL HOST OFFICE 365 G SUITE WORKSTATION SERVER VIRTUAL HOST OFFICE 365 G SUITE
cloud deployment functionality
Storage – disks, NAS, SAN, Acronis Cloud Storage
Touch-friendly web-based centralized and remote management console
Customizable dashboards
Patented disk-imaging technology
Acronis Active Protection™ from ransomware
Microsoft Exchange®, SQL Server®, SharePoint®, Active Directory®
Cloud-to-cloud backup for Microsoft Office 365, SharePoint Online, OneDrive for Business, Public folder
G Suite cloud-to-cloud backup
VMware vSphere®, Microsoft Hyper-V®
Centralized disk storage deduplication
Tape drives, autoloaders, libraries support
Сentralized backup policies
Acronis Notary™
Acronis ASign™
Administrator roles and delegations
Advanced reporting
Off-host backup management operations
Complete business protection
Windows 10, 8.1/8/7/Vista®/XP support
Mac OS X® (macOS®) support
Windows Small Business Server 2011/2008/2003R2/2003
Windows Server 2016/2012R2/2012 Essentials and Foundation
Windows Server 2019, 2016, 2012R2/2012, 2008R2/2008, 2003R2/2003
Windows Storage Server 2012R2/2012, 2008R2/2008, 2003
Windows MultiPoint Server 2012/2011/2010
Linux (various distributions)
VMware ESX/ESX and Hyper-V (agentless and agent-based VM backup)
VMware and Hyper-V changed clock traking (CBT)
VMware and Hyper-V Virtual host backup
VMware vSphere VM Replication
Hyper-V application aware backup
File backup
Clustered Exchange, SQL support
Oracle Database® support
Citrix XenServer®, Linux KVM®, RHV, Oracle® VM Server, Nutanix
Virtuozzo
GPT disks backup
Microsoft Azure® VM backup of supported OS
Amazon EC2® instance backup of supported OS
Microsoft Exchange database backup with log truncation
Microsoft Exchange mailbox backup
Microsoft SQL Server backup with log truncation
Microsoft SharePoint backup
Microsoft Active Directory backup
Microsoft Office 365 mailbox cloud-to-cloud backup
Microsoft Office 365 mailbox cloud-to-local backup
G Suite cloud-to-local backup
iPhone®, iPad®, Android® backup
NetApp® SAN Storage Snapshots for VMware vSphere
Backup of Exchange and SQL Server clusters
SAP HANA backup
World’s fastest recovery
Acronis Universal Restore
Mounting of disk backup as a virtual drive
Acronis Active Protection™
Acronis Bootable Media
WinPE plug-in for on-premise console
Acronis Startup Recovery Manager
Granular restore of Microsoft Exchange
Integrated search and preview of Exchange emails
Granular restore of Microsoft SQL Server
Mounting of SQL databases from the backup storage
Remote bare-metal recovery
Automated bare-metal recovery
Enhanced validation in sandbox environment
Flexible storage and backup options
Acronis Cloud Storage: files and folders
Acronis Cloud Storage: disks and partitions
Acronis Cloud Storage: iPhone/iPad contacts, photos, videos, calendars, reminders, via iOS API With Acronis Cloud Storage subscription license only
Acronis Cloud Storage: Android contacts, photos, videos, calendars, text messages via Android API With Acronis Cloud Storage subscription license only
Local and external drives
Network shares
SFTP
Acronis Secure Zone
Backup validation as part of backup plan
Backup contents search
Backup encryption (in-flight and at-rest)
VSS support (consistent backup of applications)
Backup compression
Flexible backup rotation and retention policies
Backup retention cleanup as part of backup plan
Multi-destination backup (backup copying) up to 5 locations
Acronis Notary™
Acronis ASign™
Centralized managed storage (Acronis Storage Node)
Central storage deduplication
Tape drive, autoloader, library support, including media management
Scheduled backup replication
Off-host backup staging (moving)
Off-host backup replication (copying)
Off-host backup validation
Off-host backup retention (cleanup)
Intuitive, scalable management
Touch-friendly web-based centralized management console
Customizable dashboards
Email notification
Remote installation
Remote update
Smart alerting
Condition-based backup scheduling
Event-based backup scheduling
Centralized data catalogue with search
Centralized backup policies for machine groups
Supported systems
Supported platforms Windows PC, Mac Windows Server Essentials, Foundation, Small Business Server Windows Server, Linux VMware, Hyper-V Microsoft Office 365 G Suite Windows PC, Mac Windows Server, Linux VMware, Hyper-V, XenServer, KVM, RHEV, Oracle VM Server, Nutanix, Virtuozzo Microsoft Office 365 G Suite
Restore of iPhone/iPad, Android data from Acronis Cloud Storage With Acronis Cloud Storage subscription
Licensing
Perpetual licensing option (incl. 1 year of maintenance) On-premises only
Subscription licensing option (1,2,3-year options available, including maintenance) For any deployment
Licensed objects Physical machine or cloud instance running workstation OS Physical machine or cloud instance running Windows Server Essentials, Foundation or SBS Physical machine or cloud instance running server OS Virtual host with unlimited VMs or sockets Office 365 seat G Suite seat Physical machine or cloud instance running workstation OS Physical machine or cloud instance running server OS Virtual host with unlimited VMs or sockets Office 365 seat G Suite seat
Acronis Cloud Storage add-on Subscription for required capacity, including mobile device backup
Acronis Disaster Recovery add-on (1,2,3-year options available, including maintenance) Only in Cloud deployment and with Acronis Server/Virtual Server subscription license
Support options
Support Phone, E-mail, Web
Email response time Within 1 business day
Product upgrades Included during support subscription period
Product updates Free

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