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XcellDR ^SM | Azure Site Recovery (DR-as-a-Service)

When Disaster Strikes We got you covered!

Your entire business infrastructure can be recovered within seconds
Minimize downtime & data loss with automated recovery

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Product Comparision
KEY USES	SALES DEMOS COLLABORATION	BUSINESS PHONE SYSTEM COMMUNICATION & COLLABORATION	PAID TRAINING OPTION	LEAD GENERATING MARKETING PRESENTATIONS
MEETING CAPACITY (PRICED BY TIER)	UP TO 250 ATTENDEES	UP TO 250 ATTENDEES	UP TO 200 ATTENDEES	UP TO 3,000 ATTENDEES
ADMIN PORTAL CAPABILITIES
Controls on Feature Settings
User Management Settings (Add, Delete, Assign Roles)
Single Sign On (SSO)
Automated User Provisioning (3rd Party Integrations - Azure, Okta, OneLogin, GSuite)
Active Directory Connector Integration (On Premises)
Custom Email Templates (Welcome Email)
Reporting & Analytics
AUDIO
Built-in Audio with VoIP and Toll
Background Noise Suppression
Included Toll-Free & Call Me (Limited Countries)
Toll-Free (Add-On)
Call Me & Dial Out (Add-On)
INSTANT ONLINE MEETINGS
HD Video
Instant Meetings and Scheduled Meetings
One-Click Meetings
Simultaneous Webcams	25	25	6	6
Desktop/Application Sharing
Add Co-Organizers
Change Presenters
Unlimited Cloud Recording
Unlimited Cloud Recording
Join from Mac, PC, Chromebook, Linux or Mobile Devices
In-Session Chat
Preview Your Webcam
Multiple Camera Layouts (i.e. Active Speaker)
Encrypted Sessions
Web-Based Meetings (No Download)
Dismiss Attendees
Start Meetings from MS Office, Email and Instant-Messaging Tools
Keyboard & Mouse Sharing
Drawing Tools (including Pointer and Spotlight)
Personal Meeting Room(s)
Meeting Lock
Commuter Mode
CONFERENCE ROOM EQUIPMENT
GoToRoom Equipment by Dolby
GoToRoom Equipment by Poly
Intelligent Scene Framing
Whiteboard View
High Dynamic Range (HDR) Video Mapping
Dynamic Leveling
Full-Room Pickup
Voice Placement
LARGE GROUP EVENTS
Mute All Attendees
Custom Registration
Automated Emails
Polls and Surveys
Hand Raising
Engagement Dashboard
Guest Presenters
Pre-Session Green Room (Confer With Organizers Via Audio)
Q&A
Practice Mode
INTERACTIVE TRAININGS
Online Course Catalogs
Payment Processing
Handouts
Breakout Collaboration
Configurable Class Size
Content Library
Timer
POST SESSION MANAGEMENT
Share Recorded Sessions Online
Transcription
Video Editor
Video Embedding
Certificates
Custom Channel Page URL
Note Taking
Slide to PDF
Business Messaging
VOICE
Conference Bridge
Unlimited Auto-Attendants
Call Recording
Custom Greetings
Custom Hold Music/Messages
Dial Plan Editor
Custom Schedules
Embedded With Softphone
Hot Desking
Call Analytics
Call Queues
Presence Monitoring
Ring Groups
Shared Line Appearance
Speed Dial
Call Monitoring
Unlimited Extensions
Virtual Fax
Voicemail
Call Forwarding
SMS
Find Me/Follow Me
SUPPORT CENTER CAPABILITIES
Interactive Voice Response
Automatic Call Distribution (ACD)
Agent Login/Log Out
CRM Integrations
Prioritize Inbound Calls
Supervisor Features
Real-Time Queue Report
Historical Call Reports
Historical Contact Reports
Contact Resolution Report
Report Exports
One Day Deployment
Queue Dashboards
Agent Dashboards
One-Touch Queue Login
Pause Queue Calls
Additional Call Information

notes

1 By default, you have 2GB of storage space for materials and recordings.
2 Staff members (e.g., Presenters, panelists and organizers) can exchange instant chat messages with each other during a webinar. Organizers can also send public chat messages to all attendees, which will appear in each attendee‘s Questions panel. It is not possible for attendees to exchange chat messages with other attendees, but they can send questions to staff members if desired.
For a list of integrations, check out goto.com/integrations.

FREQUENTLY ASKED QUESTIONS

How can XcellHost add value to my Azure?

At times, Azure can be a very complicated platform. It can take a while to understand the entire platform comprehensively. Your IT team may need to spend hours to understand Azure completely. There are wide range of options available for Azure deployment, which can overwhelm a first-time user. Also, the Azure platform is unmanaged.

Our Microsoft-certified experts at XcellHost will help you understand the Azure platform, guiding you with all the technical nuances that come with Azure management. We will provide server management, platform management, and instance management that includes patching, OS hardening, 24/7 monitoring, automatic backup and updates, disaster recovery etc.

In short: We take care of your Azure, so that you can take care of your main business.

If I can purchase Azure directly from Microsoft, why should I opt for XcellHost?

Even if you purchase Azure directly from Microsoft, there is a lot of technical expertise required for setup, deployment and operations of Azure. Managing Azure is very complicated without proper support. XcellHost takes care of everything from beginning to the end, leaving you completely relieved.

We are a Microsoft-certified Gold Partner with more than 14 years of experience in the industry. Many of our engineers have worked with Microsoft in the past, so you can be very sure of getting the excellent value out of it. When you sign-up with XcellHost, you don’t pay anything additional for the infrastructure. Your pricing remains the same as Microsoft.

What are the main differences between the two plans?

Managed Azure Basic:

1. Basic 24/7 Monitoring

2. 1 Hour/Month Support

3. No OS-Related Service Monitoring

4. No I/O Monitoring Available

5. No Managed Backup Available

6. No Health Checks Available

Managed Azure Advanced:

1. Advanced 24/7 Monitoring

2. 2 Hour/Month Support

3. OS-Related Service Monitoring

4. Read/Write I/O Monitoring Available

5. Managed Backup Available

6. Health Checks Available

Note: All our plans include 24/7 support via phone, chat and e-mail.

Who will provide the technical support?

XcellHost will be a single point of contact for all your Azure requirements. We have a dedicated team working round-the-clock to provide 24/7 support via email, phone or chat. We typically respond within an hour of raising ticket. Some cases that require attention from our engineers can take upto 24 hours. In very rare cases which require escalation to Microsoft, it may take a little longer.

Why should I choose XcellHost for Managed Azure services?

Apart from our impressive track record in managed cloud services and round-the-clock support, we claim to have the lowest prices in the market.

We are Microsoft Partners with Gold competency for “Small and Midmarket Cloud Solutions” along with Silver competency in “Cloud Platform” and “Cloud Productivity.” With more than 10,000 installations spanning across 90+ countries,XcellHost is a force to reckon with in the cloud industry.

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