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XcellManagedSM | Managed AWS

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WE MANAGE ENTIRE CLOUD MANAGEMENT LIFECYCLE

XcellHost simplifies management of the new infrastructure & platform with comprehensive
Managed Services for AWS, thereby expediting business transformation and enabling innovation.


Cloud Assessment

  • Protfolio Evaluation
  • KPI Framework
  • TCO / ROI Analysis
  • Cloud Maturity Heat-Map

Cloud Migration

  • Environment Migration
  • Automation Tools
  • Migration & Launch
  • Train & Document

Managed Services

  • Infrastructure Management
  • Certified Expert Support
  • Customized Solutions
  • Reports & Monitoring

Cloud Optimization

  • Performance
  • Reliability
  • Cost
  • Operational Excellence

Cloud Monitoring

  • End-to-end Monitoring
  • Maintenance Efficiency
  • Flexible Alarms
  • Visual Dashboard

Managed DevOps

  • Continuously Iteratee
  • Reduce Human Error
  • Development Environments
  • Staging Environments

Managed Security

  • Security Monitoring
  • Security Management
  • Advanced Threat Service
  • Vulnerability Management

Management Portal

  • Performance Analysis
  • Optimize VM Scale and Size
  • Mine Your Cloud Data
  • Strategize Future Capicity

Cloud Billing

  • Integrated Dashboard
  • Scale UP & Down
  • Metered Biling
  • Manage Subscriptions

cloud assessment

  • Protfolio Evaluation
  • KPI Framework
  • TCO / ROI Analysis
  • Cloud Maturity Heat-Map

cloud Migration

  • Environment Migration
  • Automation Tools
  • Migration & Launch
  • Train & Document

Managed Services

  • Infrastructure Management
  • Certified Expert Support
  • Customized Solutions
  • Reports & Monitoring

Cloud Optimization

  • Performance
  • Reliability
  • Cost
  • Operational Excellence

Cloud Monitoring

  • End-to-end Monitoring
  • Maintenance Efficiency
  • Flexible Alarms
  • Visual Dashboard

Managed DevOps

  • Continuously Iteratee
  • Reduce Human Error
  • Development Environments
  • Staging Environments

Managed Security

  • Security Monitoring
  • Security Management
  • Advanced Threat Service
  • Vulnerability Management

Management Portal

  • Performance Analysis
  • Optimize VM Scale and Size
  • Mine Your Cloud Data
  • Strategize Future Capicity

Cloud Billing

  • Integrated Dashboard
  • Scale UP & Down
  • Metered Biling
  • Manage Subscriptions

PLANS & PRICING

Essentials Advanced Premium
Cloud Management
24x7 Support Help-desk
24x7 E-mail & Phone Access
24x7 Monitoring of Public Cloud Infra
Application & Database Monitoring
DNS & Web traffic Monitoring
Real-Time Notification Monitoring
Incident Management
Change & Release Management
Backup Management
VM Management
Basic Patch Management
DR Support
Advanced Patch Management
Peak Traffic Support (Campaigns,Marketing etc)
Security Management
Access Management (Users, Groups, ACLs, Servers)
Perimeter Support(Firewall, VPNs etc)
DDoS Management & Support
WAF Management & Support
Anti-Virus Management & Support
Vulnerability Scanning (System & Application) Quarterly Monthly
SLA & Response
Access Management (Users, Groups, ACLs, Servers) 99.95% 99.95% 99.95%
Reporting Time <15 min <15 min <15 min
Resolution Time < 4 hours < 2 hours < 1 hours
Reporting & Review Meetings
Daily Health Report
Monthly Health Report
Monthly Performance Review
Quarterly Business Review
Monthly Audit Reports
Value Added Services
Cloud Consulting Support 8hours/month 16hours/month
Database (DBA) Support Basic Advanced DBA
Quarterly DR Drills & Failover Testing
Monthly Charges
Plan Name Quantity Rate Price
1 hour plan 1 hour ₹6599 /hr ₹6599
3 hour plan 3 hour ₹5599 /hr ₹16699
5 hour plan 5 hour ₹4899 /hr ₹24099
10 hour plan 10 hour ₹4399 /hr ₹43699
Limitless Support 36 hours ₹6599 /hr ₹79099
Delivery Model Plan Name No. of staff Price
Dedicated Level 1 Tech 1
Dedicated Level 2 Tech 1
Dedicated Level 3 Tech 1
Dedicated Team 16x7 Level 2.3 Tech 3
Dedicated Team 24x7 Level 2.3 Tech 5
Semi-Dedicated Team 24x7 Level 2.3 Tech 5
Shared Team 24x7 Level 1,2,3 Tech 6
Combo Plan A 1 L3 + Shared
Combo Plan B 1 L3 + Semi-Dedicated
Azure Engineer
Delivery Model Plan Name No. of staff Price
Dedicated Level 1 Tech 1
Dedicated Level 2 Tech 1
Dedicated Level 3 Tech 1
Dedicated Team 16x7 Level 2.3 Tech 3
Dedicated Team 24x7 Level 2.3 Tech 5
Semi-Dedicated Team 24x7 Level 2.3 Tech 5
Shared Team 24x7 Level 1,2,3 Tech 6
Combo Plan A 1 L3 + Shared
Combo Plan B 1 L3 + Semi-Dedicated
Azure Engineer

SCOPE OF OUR AWS MANAGED SERVICES

XcellHost offers end-to-end AWS managed services covering

AWS administration and troubleshooting

    Our certified AWS specialists apply their hands-on experience to:

  • Configure AWS services.
  • Ensure high availability of AWS services you use..
  • Properly configure the usage of your AWS resources.
  • Control data flow to and from AWS.
  • Regularly perform backups of the data stored in your AWS resources.
  • Resolve the issues resulting from improper service configurations, server overloads, and identify the root causes of the incidents with a thorough log investigation.

AWS infrastructure monitoring 24/7

With the help of such monitoring tools as Amazon CloudWatch, Zabbix, Nagios, XcellHost NOC team helps to predict and prevent issues at the early stages to avoid systems downtime, and provides you with regular detailed reports on your AWS-based IT infrastructure performance and resource utilization (e.g., CPU, memory, network utilization).

AWS usage optimization

Keeping in mind your business needs, we gather the details on your AWS infrastructure architecture design to further develop a strategy to right-size the AWS services you use, optimize your costs, and utilize available capacities more efficiently.

AWS infrastructure cybersecurity

Taking over your AWS infrastructure management, we are on the guard of its security and apply our expertise to:

    Our certified AWS specialists apply their hands-on experience to:

  • Designing a secure network architecture.
  • Performing regular security monitoring.
  • Timely detecting network intrusions.
  • Providing security patches and updates.
  • Performing vulnerability scans and regular penetration testing.

AWS infrastructure compliance

We regularly check the compliance of your AWS environment with relevant data privacy and security standards and frameworks, including HIPAA, GDPR, ISO 27001, PCI DSS, NIST 800. We can provide our customers with a HIPAA Business Associate Agreement (BAA) and a GDPR Data Processing Agreement (GPA).

AWS infrastructure evolution

XcellHost is ready to help you plan changes and expansions you need to implement in your AWS environment. We provide our assistance to improve your IT infrastructure in close collaboration with your in-house IT infrastructure management team or with the team of another vendor (possibly – within the DevOps approach), or with our own efforts. Our experts are eager to do their best to implement the planned changes avoiding downtime, and help your development and support teams adapt to the changed AWS environment as quickly and painlessly as possible.

50+ AWS CERTIFIED STAFF

20+
Successful Years
500+
Enterprise Clients
250+ Azure Projects Completed
MSP
Competency

Key Competencies

    Compute + Storage

  • Amazon EC2
  • Amazon Elastic Container Service
  • Amazon Elastic Container Service for
          Kubernetes
  • Amazon Elastic Beanstalk
  • AWS Fargate
  • AWS Lambda
  • Amazon S3
  • Amazon EBS
  • Amazon EFS
  • Amazon Glacier
  • AWS Snowball

    Cloud Database

  • Amazon Aurora
  • Amazon RDS
  • Amazon DynamoDB
  • Amazon ElastiCache
  • Amazon Redshift
  • AWS Database Migration Service

    Cloud Security

  • AWS IAM
  • Amazon GuardDuty
  • Amazon Inspector
  • Amazon Macie
  • AWS Certificate Manager
  • AWS WAF

    Cloud Management

  • Amazon CloudWatch
  • AWS Auto Scaling
  • AWS CloudFormation
  • AWS CloudTrail
  • AWS Config
  • AWS Service Catalog
  • AWS Systems Manager
  • AWS Managed Services

    Cloud Network

  • Amazon VPC
  • Amazon CloudFront
  • Amazon Route 53
  • Amazon API Gateway
  • AWS Direct Connect

HOW OUR AWS MANAGED SERVICES CAN HELP YOU REACH YOUR GOALS

To help you increase the efficiency and cost-effectiveness of the AWS services you use, Xcellhost focuses on delivering the following benefits:

Reduced AWS services costs

  • We ensure regular consumption monitoring to improve resource utilization.
  • We properly tune scaling policies for AWS to achieve optimal behavior of the services.
  • We select the right instance types and storage classes to suit your application workloads.
  • We apply our mature ITSM processes and infrastructure as code (IaC) approach to reduce AWS administration costs.
  • We propose changes and improvements in your AWS-based applications to save on AWS services.
  • Due to the consolidated billing and affordable prices governed by SLA we offer, your expenses for AWS and ScienceSoft's managed services stay within reasonable limits.

Improved reliability of AWS-based applications and services

  • We ensure a high level of failover automation for your AWS-based applications to protect your IT infrastructure against data loss.
  • We are ready either to collaborate with your in-house or another vendor’s team in providing monitoring of AWS services, or organize proper monitoring of your applications running on the top of AWS with our own efforts.

AWS usage optimization

  • To achieve prompt and smooth implementation of changes within your AWS-based IT infrastructure, we apply our DevOps expertise, i.e. implement CI/CD pipeline, apply IaC approach, automate infrastructure configuration process, etc.

FREQUENTLY ASKED QUESTIONS

Microsoft Azure is a comprehensive set of cloud services that are used for application management and hosting at global level in any of the Microsoft datacenters in the world. The Azure platform can be leveraged to bring your own custom solutions, or to choose from a collection of applications specially designed for Azure platform.

Organizations can move archiving requirements to Azure at attractive price points. They can move the collaboration software like SharePoint to Azure or host their website content on Azure. You can build applications, increase business agility, and scale globally with Azure.

At times, Azure can be a very complicated platform. It can take a while to understand the entire platform comprehensively. Your IT team may need to spend hours to understand Azure completely. There are wide range of options available for Azure deployment, which can overwhelm a first-time user. Also, the Azure platform is unmanaged.

Our Microsoft-certified experts at XcellHost will help you understand the Azure platform, guiding you with all the technical nuances that come with Azure management. We will provide server management, platform management, and instance management that includes patching, OS hardening, 24/7 monitoring, automatic backup and updates, disaster recovery etc.

In short: We take care of your Azure, so that you can take care of your main business.

Even if you purchase Azure directly from Microsoft, there is a lot of technical expertise required for setup, deployment and operations of Azure. Managing Azure is very complicated without proper support. XcellHost takes care of everything from beginning to the end, leaving you completely relieved.

We are a Microsoft-certified Gold Partner with more than 14 years of experience in the industry. Many of our engineers have worked with Microsoft in the past, so you can be very sure of getting the excellent value out of it. When you sign-up with XcellHost, you don’t pay anything additional for the infrastructure. Your pricing remains the same as Microsoft.

We have two types of Azure management plans:

1. Managed Azure Base
2.Managed Azure Advanced

Managed Azure Basic:

1. Basic 24/7 Monitoring

2. 1 Hour/Month Support

3. No OS-Related Service Monitoring

4. No I/O Monitoring Available

5. No Managed Backup Available

6. No Health Checks Available

Managed Azure Advanced:

1. Advanced 24/7 Monitoring

2. 2 Hour/Month Support

3. OS-Related Service Monitoring

4. Read/Write I/O Monitoring Available

5. Managed Backup Available

6. Health Checks Available

Note: All our plans include 24/7 support via phone, chat and e-mail.

XcellHost will be a single point of contact for all your Azure requirements. We have a dedicated team working round-the-clock to provide 24/7 support via email, phone or chat. We typically respond within an hour of raising ticket. Some cases that require attention from our engineers can take upto 24 hours. In very rare cases which require escalation to Microsoft, it may take a little longer.

Apart from our impressive track record in managed cloud services and round-the-clock support, we claim to have the lowest prices in the market.

We are Microsoft Partners with Gold competency for “Small and Midmarket Cloud Solutions” along with Silver competency in “Cloud Platform” and “Cloud Productivity.” With more than 10,000 installations spanning across 90+ countries,XcellHost is a force to reckon with in the cloud industry.

Feel free to contact us anytime:

Email: 

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