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XcellManagedSM | Managed Azure

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WE MANAGE ENTIRE CLOUD MANAGEMENT LIFECYCLE

XcellHost simplifies management of the new infrastructure & platform with comprehensive
Managed Services for Azure, thereby expediting business transformation and enabling innovation.


Cloud Assessment

  • Protfolio Evaluation
  • KPI Framework
  • TCO / ROI Analysis
  • Cloud Maturity Heat-Map

Cloud Migration

  • Environment Migration
  • Automation Tools
  • Migration & Launch
  • Train & Document

Managed Services

  • Infrastructure Management
  • Certified Expert Support
  • Customized Solutions
  • Reports & Monitoring

Cloud Optimization

  • Performance
  • Reliability
  • Cost
  • Operational Excellence

Cloud Monitoring

  • End-to-end Monitoring
  • Maintenance Efficiency
  • Flexible Alarms
  • Visual Dashboard

Managed DevOps

  • Continuously Iteratee
  • Reduce Human Error
  • Development Environments
  • Staging Environments

Managed Security

  • Security Monitoring
  • Security Management
  • Advanced Threat Service
  • Vulnerability Management

Management Portal

  • Performance Analysis
  • Optimize VM Scale and Size
  • Mine Your Cloud Data
  • Strategize Future Capicity

Cloud Billing

  • Integrated Dashboard
  • Scale UP & Down
  • Metered Biling
  • Manage Subscriptions

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cloud assessment

  • Protfolio Evaluation
  • KPI Framework
  • TCO / ROI Analysis
  • Cloud Maturity Heat-Map

cloud Migration

  • Environment Migration
  • Automation Tools
  • Migration & Launch
  • Train & Document

Managed Services

  • Infrastructure Management
  • Certified Expert Support
  • Customized Solutions
  • Reports & Monitoring

Cloud Optimization

  • Performance
  • Reliability
  • Cost
  • Operational Excellence

Cloud Monitoring

  • End-to-end Monitoring
  • Maintenance Efficiency
  • Flexible Alarms
  • Visual Dashboard

Managed DevOps

  • Continuously Iteratee
  • Reduce Human Error
  • Development Environments
  • Staging Environments

Managed Security

  • Security Monitoring
  • Security Management
  • Advanced Threat Service
  • Vulnerability Management

Management Portal

  • Performance Analysis
  • Optimize VM Scale and Size
  • Mine Your Cloud Data
  • Strategize Future Capicity

Cloud Billing

  • Integrated Dashboard
  • Scale UP & Down
  • Metered Biling
  • Manage Subscriptions

PLANS & PRICING

Essentials Advanced Premium
Cloud Management
24x7 Support Help-desk
24x7 E-mail & Phone Access
24x7 Monitoring of Public Cloud Infra
Application & Database Monitoring
DNS & Web traffic Monitoring
Real-Time Notification Monitoring
Incident Management
Change & Release Management
Backup Management
VM Management
Basic Patch Management
DR Support
Advanced Patch Management
Peak Traffic Support (Campaigns,Marketing etc)
Security Management
Access Management (Users, Groups, ACLs, Servers)
Perimeter Support(Firewall, VPNs etc)
DDoS Management & Support
WAF Management & Support
Anti-Virus Management & Support
Vulnerability Scanning (System & Application) Quarterly Monthly
SLA & Response
Access Management (Users, Groups, ACLs, Servers) 99.95% 99.95% 99.95%
Reporting Time <15 min <15 min <15 min
Resolution Time < 4 hours < 2 hours < 1 hours
Reporting & Review Meetings
Daily Health Report
Monthly Health Report
Monthly Performance Review
Quarterly Business Review
Monthly Audit Reports
Value Added Services
Cloud Consulting Support 8hours/month 16hours/month
Database (DBA) Support Basic Advanced DBA
Quarterly DR Drills & Failover Testing
Monthly Charges
Plan Name Quantity Rate Price
1 hour plan 1 hour ₹6599 /hr ₹6599
3 hour plan 3 hour ₹5599 /hr ₹16699
5 hour plan 5 hour ₹4899 /hr ₹24099
10 hour plan 10 hour ₹4399 /hr ₹43699
Limitless Support 36 hours ₹6599 /hr ₹79099
Delivery Model Plan Name No. of staff Price
Dedicated Level 1 Tech 1
Dedicated Level 2 Tech 1
Dedicated Level 3 Tech 1
Dedicated Team 16x7 Level 2.3 Tech 3
Dedicated Team 24x7 Level 2.3 Tech 5
Semi-Dedicated Team 24x7 Level 2.3 Tech 5
Shared Team 24x7 Level 1,2,3 Tech 6
Combo Plan A 1 L3 + Shared
Combo Plan B 1 L3 + Semi-Dedicated
Azure Engineer
Delivery Model Plan Name No. of staff Price
Dedicated Level 1 Tech 1
Dedicated Level 2 Tech 1
Dedicated Level 3 Tech 1
Dedicated Team 16x7 Level 2.3 Tech 3
Dedicated Team 24x7 Level 2.3 Tech 5
Semi-Dedicated Team 24x7 Level 2.3 Tech 5
Shared Team 24x7 Level 1,2,3 Tech 6
Combo Plan A 1 L3 + Shared
Combo Plan B 1 L3 + Semi-Dedicated
Azure Engineer

What do you get?

With your subscription, you get all of this—and you will not be charged until you choose to upgrade.

TOP REASONS TO CHOOSE AZURE MANAGED SERVICES

THE SCOPE OF OUR AZURE MANAGED SERVICES

XcellHost offers end-to-end Azure managed services covering

Azure administration and troubleshooting

    Our Azure experts will take over:

  • Administrating your Azure services.
  • Configuring your Azure resources.
  • Managing data flows going through Azure.
  • Backing up the data stored in your Azure resources.
  • Addressing the issues resulting from application and server misconfigurations, server overloads,and investigating event logs to find the root causes of incidents and prevent them from reappearing.

Azure Monitoring

XcellHost NOC team ensures continuous monitoring of your Azure-based applications and services to timely detect configuration, security, and other issues. We can properly configure such tools as Azure Monitor, Nagios, Zabbix, Prometheus, etc. to ensure that your applications are highly available and reliable. We exert all efforts to avoid system downtime within your IT environment, and provide you with detailed reports on your Azure resources utilization and performance.

Azure usage optimization

With your business objectives in mind, our IT team defines underutilized resources and develops a plan to increase the efficiency of your Azure resources utilization. We are ready to give actionable recommendations on your Azure services usage optimization.

Azure evolution

In collaboration with your IT team or your other vendors, ScienceSoft can help you plan the changes needed to improve the reliability of your Azure-based infrastructure, and provide recommendations on implementing these changes with the minimal downtime. ScienceSoft’s IT team is also ready to train your application development and support teams to help them quickly adapt to the changed IT environment.

The provision of consolidated billing

With XcellHost Azure managed services, you get one bill for Azure and XcellHost managed services. What’s more, consolidated billing allows us to offer price advantages to our customers.

50+ AZURE CERTIFIED STAFF

20+
Successful Years
500+
Enterprise Clients
250+ Azure Projects Completed
MSP
Competency

Key Competencies

    Cloud Computing + Storage

  • Azure Virtual Machines
  • Azure Functions
  • Azure Container Instance
  • Azure Kubernetes Services
  • SQL Server on Azure
  • Azure Storage
  • Azure Backup
  • Azure Data Lake Storage
  • Azure Archive Storage

    Cloud Database

  • Azure SQL Database
  • SQL Data Warehouse
  • Azure Database for PostgreSQL
  • Azure Database for MySQL
  • Azure Database Migration Service
  • Azure Redis Cache

    Cloud Networking

  • Azure Content Delivery Network
  • Azure DNS
  • Azure ExpressRoute
  • Azure Virtual Network
  • Azure Load Balancer
  • Azure Firewall

    Cloud Migration

  • Azure Site Recovery
  • Azure Migrate
  • Azure Database Migration Service

    Cloud Management

  • Azure Monitor
  • Azure Service Health
  • Network Watcher
  • Azure Advisor

    Cloud Security

  • Azure Active Directory
  • Azure Security Center
  • Azure DDoS Protection
  • Azure Key Vault
  • Azure VPN Gateway

FREQUENTLY ASKED QUESTIONS

By purchasing an Enterprise Email package you take advantage of our advanced email technology, to give you the least latency and industry best uptime, scalability and reliability. An email service being served out of the cloud also means no IT hardware, software, bandwidth or people costs, and a simple pay-as-you-grow model.

Your email can be accessed using any Smartphone or Tablet. Our responsive webmail, is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.

Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. To circumvent this, you can use an alternate port 587 for sending mails.

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists", purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

To access your Webmail Interface, you can use the white-labelled URL: http://webmail.yourdomainname.com. Once on the login page, you will need to login with your email address and the corresponding password.

Each email account comes with 25 GB space dedicated to email space and 5 GB space dedicated to file storage. Thus, each email account will avail of 30 GB per account of storage.

Yes, you can create mailing lists and add/delete users, select a moderator, restrict people from joining a list or even ban users from a list. 

Yes, you can. An auto-responder is a program that, when setup for your email address, sends out an automatic pre-set reply to an email, as soon as it is received at this email address

CLOUD DRIVE RESOURCES

Managed Azure

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Business Email

Our Business Email package comes with a storage space of 5GB per account. This is dedicated to file storage and also backs up all your mails on our state of the art infrastructure, making sure you never experience a loss of mails

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E-mail Signatures

Microsoft Office 365, Exchange Server and G Suite solutions for email signatures, archiving, email utilities & more.