Welcome Xcellator

XcellSecure SM | Managed Database Services

Maximizing Business Efficiency for Enhanced Productivity with Our Database Managed Services

Full range of Managed Database Services 24 x 7 DBA support includes: Experienced database consultants,
24 x 7 remote DBA support, ITIL v3 based delivery model, Supported by certified professionals in Asia, Month-to-month billing.

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Managed-Database
  • 24 X 7 DBA PLAN-A
  • Rs.57101/mo
  • Order Now
  • 5 SQL Server instances
  • 2 Oracle databases
  • Within 2 hours response time
  • Secured remote support
  • 10 professional hours included
  • Monthly health check reports
  • 1-5Tb total data size
  • Additional work is billed Rs.125/hr in 30 minute increments

  • 24 X 7 DBA PLAN-B
  • Rs.114202/mo
  • Order Now
  • 10 SQL Server instances
  • 4 Oracle databases
  • Within 1 hour response time
  • Secured remote support
  • 20 professional hours included
  • Monthly health check reports
  • 50-20 Tb total data size
  • Additional work is billed Rs.120/hr in 30 minute increments
  • Configure automated database alerts and notifications
  • 24 X 7 DBA PLAN-C
  • Rs.228405/mo
  • Order Now
  • 25 SQL Server instances
  • 10 Oracle databases
  • Within 1 hour response time
  • Secured remote support
  • 45 professional hours included
  • Monthly health check reports
  • 20+ Tb total data size
  • Additional work is billed Rs.110/hr in 30 minute increments
  • Configure automated database alerts and notifications
  • Daily production database health check

database managed services

In the fast moving pace of digitization, enterprises are looking for alternatives to manage their corporate data in a proper way. Xcellhost Database Management services ensures enterprises with secure, fully-managed database solution options in support of decreased capital expenses and easy scalability, to better meet future business demands.

  • Highly Performed Database Systems
  • Database Backup and Recovery
  • 24/7 System Monitoring and Support
  • Database Security and Remote Access

How Can 24 x 7 Remote DBA Help You?

We manage project implementations, resolve incidents, troubleshoot and fix issues. This includes:

SQL/Oracle services
OS events, DB errors/warnings
Disk spaces, memory, I/O & CPU
Daily backup activities
Scheduled maintenance tasks
Ad-hoc SQL writing/execution
Backup/restore and configurations
Security administration
Index maintenance
Integrity checking
Upgrade & patching
Installation & configuration
Performance monitoring
Documentation

What We Manage

Cassandra Managed Services
Arango DB Managed Services
Neo4J Managed Services
GraphDB Managed Services
MySQL Managed Services
Apache Ignite Managed Services
Janus Graph Database Managed Services
ScyllaDB Managed Services
PostgreSQL Managed Services
CouchDB Managed Services
SQL Server Managed Services
MongoDB Managed Services

key features

Proactive

We take a tactical approach to mitigate problems before they arise.

Optimise

We constantly monitor and fine-tune your instances to ensure they are as efficient as possible.

Stable

Our advanced expertise can rescue even the most unstable server.

MICROSOFT SQL SERVER

  • Reporting services
  • Analysis services
  • Local database backups
  • 98.5% to 99.99% Availability SLA
  • SQL Database Mirroring
  • Read-only Access to Mirror
  • Database Snapshots
  • Veritas Net Back-Up
  • Clustering
  • Analysis Services
  • Reporting Services
  • Integration Services

oracle

  • Data Guard
  • Basic Standby
  • ASM
  • Supports Linux, Unix, and Windows OS
  • Procure and manage Oracle software licenses
  • Install Oracle software
  • Configure Oracle database instances
  • Monitor Oracle database alarms
  • Proactively trigger alert notifications to customer technical contacts
  • Provide ongoing maintenance and support for the environment
  • Fully managed support for Oracle RAC, DataGuard, Partitioning, GoldenGate, Quest Shareplex, and Advanced Security for encryption and access control
  • Perform backups of Oracle databases
  • Deliver premium database services through the Xcellhost professional services team

Services Supported

All Xcellhost customers running Microsoft SQL Server in a dedicated hosting environment receive the following:

  • Database Failover Clustering
  • Database Mirroring
  • Database Snapshots

All customers of Xcellhost DBA Services running Microsoft SQL Server in a dedicated hosting environment may receive the following:

  • AlwaysOn Availability Groups
  • Transparent Database Encryption (TDE)
  • In-Memory Database

We also offer advanced design and architecture support through our DBA Services and end-to-end Big Data solutions.

Additional Services

If you need more extensive support for Microsoft SQL Server, consider the Intensive service level to receive these additional services:

  • Initial assessment of environment
  • Best practices guidance
  • Performance monitoring and recommendations
  • Customized maintenance plans
  • Real-time troubleshooting

file managed

Our managed service goes way beyond hosting; our solution consistently optimises, upgrades and investigates capacity needs to ensure your server is operating as effectively as possible. The best part is, you don’t have to worry about a thing!

Our expert database team will take care of everything 24/7, 365 days a year, so you can rest easy knowing your estate is in safe hands.

55TB

The amount of data that the Xcellhost team manage.

1,183

The number of databases Xcellhost look after.

TALK TO A DATABASE EXPERT

Terms and Conditions

  • 24 x 7 remote DBA support
  • Dedicated contact via both email and phone
  • Free service desk access to raise your service requests, issues and problems
  • Month-to-month billing and a minimum 3 month contract
  • Additional usage billed weekly
  • Prices marked as excluding GST, unless indicated otherwise
  • After your purchase, our specialists will contact you to arrange the network access as per your business policies and requirements
  • Weekly DBA time usage and FREE database monthly health check reports are offered for each package
  • All service requests are handled via service desk and guaranteed response time
  • Service delivery will be done by India  based consultants

Request a callback

FREQUENTLY ASKED QUESTIONS

At times, Azure can be a very complicated platform. It can take a while to understand the entire platform comprehensively. Your IT team may need to spend hours to understand Azure completely. There are wide range of options available for Azure deployment, which can overwhelm a first-time user. Also, the Azure platform is unmanaged.

Our Microsoft-certified experts at XcellHost will help you understand the Azure platform, guiding you with all the technical nuances that come with Azure management. We will provide server management, platform management, and instance management that includes patching, OS hardening, 24/7 monitoring, automatic backup and updates, disaster recovery etc.

In short: We take care of your Azure, so that you can take care of your main business.

Even if you purchase Azure directly from Microsoft, there is a lot of technical expertise required for setup, deployment and operations of Azure. Managing Azure is very complicated without proper support. XcellHost takes care of everything from beginning to the end, leaving you completely relieved.

We are a Microsoft-certified Gold Partner with more than 14 years of experience in the industry. Many of our engineers have worked with Microsoft in the past, so you can be very sure of getting the excellent value out of it. When you sign-up with XcellHost, you don’t pay anything additional for the infrastructure. Your pricing remains the same as Microsoft.

Managed Azure Basic:

1. Basic 24/7 Monitoring

2. 1 Hour/Month Support

3. No OS-Related Service Monitoring

4. No I/O Monitoring Available

5. No Managed Backup Available

6. No Health Checks Available

Managed Azure Advanced:

1. Advanced 24/7 Monitoring

2. 2 Hour/Month Support

3. OS-Related Service Monitoring

4. Read/Write I/O Monitoring Available

5. Managed Backup Available

6. Health Checks Available

Note: All our plans include 24/7 support via phone, chat and e-mail.

XcellHost will be a single point of contact for all your Azure requirements. We have a dedicated team working round-the-clock to provide 24/7 support via email, phone or chat. We typically respond within an hour of raising ticket. Some cases that require attention from our engineers can take upto 24 hours. In very rare cases which require escalation to Microsoft, it may take a little longer.

Apart from our impressive track record in managed cloud services and round-the-clock support, we claim to have the lowest prices in the market.

We are Microsoft Partners with Gold competency for “Small and Midmarket Cloud Solutions” along with Silver competency in “Cloud Platform” and “Cloud Productivity.” With more than 10,000 installations spanning across 90+ countries,XcellHost is a force to reckon with in the cloud industry.

Feel free to contact us anytime:

Email: 

MANAGED SQL DBAAS RECOVERY RESOURCES

Managed SQL DBaaS

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