XcellShared | Windows Shared Hosting

Blazing fast Rock Solid Windows hosting solution perfect for you!

Experience the power of Microsoft ASP.NET on our feature rich Windows Shared Hosting. Easily manage your Windows hosting via Plesk control panel.

Whether you have a modernistic site or a popular business site,we've got you covered!

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XcellHost Money-Back Guarantee

100-Day Full Money-Back Guarantee no questions asked

Apply For All Web Hosting Plans

Xcellhost Money-Back Guarantee

It’s been our mission to help customers to grow their business online. We’ve invested considerable time and effort in order to provide you with the best products and services. However, if in any case our products/services do not fulfill your requirements, you can cancel within 3 days (for domains); 100 days (for hosting) and still get a full refund!
We at Xcellhost strive to improve ourselves to serve you better. We greatly appreciate your valuable feedback — positive or negative — send it to us anytime at feedback@xcellhost.com. Thank you once again for spending your precious time to try our products and services.

Domain Names (3 Days Money-Back Guarantee)

The Domain Name Money-Back Guarantee is valid for 3 days only (from the date of payment). Xcellhost will refund (in the form of credits) to your billing account for the next purchase. Therefore, you can use the credits for new registration/signup for any products or services from us. Refund requests made after the 3-day period is strictly not allowed.

TLD Domain

Web Hosting (100 Days Money-Back Guarantee)

With Xcellhost 100-DAY Risk-FREE Money-Back Guarantee on All Hosting plans (for Annual Plans and Above), you can cancel your hosting and get 100% refund within 100 days from your payment date, absolutely no questions asked. Just let us know and we’ll send you a refund.

Web Hosting Plans (Annual Plan and Above) that are entitled to Xcellhost 100-day Full Money-Back Guarantee are:

We Want To Make Things Right!

If you’re unhappy for any reason, let us know why. Our friendly support staff is standing by.
Now here's the boring policy details (sorry, we have to!):
If a request is submitted online for immediate cancellation within the first 100 days, a full refund will be issued.
Customers who desire a refund on a prepaid account after 30-days will be re-billed at the regular price as opposed to any discounted price from the use of a coupon. Only the difference between the prepaid amount and the re-billed regular price will be refunded. Refund requests received after 120 days have passed since the original payment transaction will be issued via PayPal. Refunds are not offered for partial months of service. Accounts that are terminated due to Terms of Service violations are not eligible for a refund. Service credits have no cash value.
Domain registrations, setup fees and migration fees are not refundable. SSL certificates have a 7-day refund window from the time of purchase.
For free domain registration promotions (.com, .net and .org), the retail price of the domain will be deducted from the refund amount upon cancellation. You will retain ownership of the domain.
Please let us know if there is anything we can do to keep you as our customer before you follow these steps to cancel your service.

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FREQUENTLY ASKED QUESTIONS

Is refund in the form of credits or cash?

For domains, refund is in the form of credits. For hosting, refund will be in cash/credits.

What refund payment method is available for Hosting?

We will provide refund according to the payment method you used to pay your hosting. For example, if you signed up and paid for your hosting using a credit card, we will refund to the credit card

OR you can choose to refund with credits into your billing account for the next purchase. Therefore, you can use the credits for new registration/signup for any products or services from us.

What refund payment method is available for Hosting?

Please note that you will receive the refund in 14 days (credit card) OR 30 days (bank transfer).

What do I have to do to get a refund for Domain or Hosting?

Please send an email to our Billing Team and we will assist to process the refund.

Which billing cycle of hosting plan is entitled to a refund?

You may request for a refund on hosting as long as you have made payment for your hosting plan for 1 year or above.
Check here on which Web Hosting Plans (Annual Plan and Above) that are entitled to refund.

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