Welcome Xcellator

XcellOffice SM | TeamViewer

Easy, Fast & Secure Remote access and support offer fast and secure device connections for everyone.
Empowering remote connectivity around the globe.

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Single User

One Seat, One Session

Business License

Multi User

Multiple seats, 1 remote session

Premimum License

For Teams

Multiple seats, 3 remote sessions

Corporate License

One licensed user can initiate device connection one session at a time Includes 50 licensed users, allowing 1 user to open 1 remote session at a time Includes 200 licensed users, allowing 3 users to open 1 remote session each, at the same time
Features Offered: Price per month, billed
annually
Price per month, billed
annually
Price per month, billed
annually
Access & Control Computers Remotely
Secure Unattended Access
Remote printing for Mac & Windows on any printer
File Sharing
Managed Devices up to 200 up to 300 up to 500
Licensed users 1 50 200
Number of meeting participants 5 15 25
Cross platform access
Complement with Third-Party Integrations
Customized Device Information
User Access Reporting
Always-on VPN
Multiple sessions at a time (channels) 1 channel included (add on up to 10) 3 channels included (add on up to 12)
Mass Deployment
Device Access Reporting
Tech support via phone
Available AddOns
TeamViewer Remote Management
Support for Mobile Devices
servicecampg
TeamViewer Pilot
TeamViewer Pilot
Single User

One Seat, One Session

Business License

Multi User

Multiple seats, 1 remote session

Premimum License

For Teams

Multiple seats, 3 remote sessions

Corporate License

One licensed user can initiate device connection one session at a time Includes 50 licensed users, allowing 1 user to open 1 remote session at a time Includes 200 licensed users, allowing 3 users to open 1 remote session each, at the same time

One integrated solution for all your remote
connectivity needs

Remote Support

Deliver Instant Remote Support to Customers and Employees

Tech mishaps happen. Computer glitches, system crashes, and device failures can bring business to a standstill. Instead of making on-site service calls that take time and increase costs, IT pros choose TeamViewer to provide instant remote support for their clients

Top Features:

  • Ad-hoc support for clients and employees
  • Custom branding for support applications
  • Integrated service case management and integrations for major service desk systems
  • Leave sticky notes on remote computers
  • Integrations for Mobile Device Management and other apps

Remote Access

Access Remote PCs, Mobiles, and Servers — or Work From HomE

Working from home. Away on business trips. With TeamViewer remote access tools, you can stay productive no matter where you are. Your desktop files and applications are just a few clicks away. Even mobile devices and servers can be securely accessed — all without VPN.

Top Features:

  • Permanent access for unattended devices
  • Wake-on-LAN and remote rebooting
  • Black screen for private remote access
  • Secure, flexible file sharing
  • Remote Printing for Windows and MacOS

Mobile Device Support

Support Mobile and Commercial-Grade Devices — Anywhere, Anytime

Need to access, manage, and support mobile devices, even when no one’s there? No problem just set up permanent unattended remote access to mobile devices, computers, and servers, or even IoT devices, point of sale (POS) machines, kiosks, or digital signage.

Top Features:

  • Share Your Screen on iPhones and iPads
  • Transfer files  securely, and manage transfers in the Files app on iOS
  • Mobile-to-mobile  connections
  • View system diagnostics in the TeamViewer desktop app
  • Chat via text, take screenshots, or control processes on the supported device

How to connect with TeamViewer

Download and install TeamViewer
on the device you want to start a connection from, like a desktop or mobile device.

Install TeamViewer on the target device
you want to access. This could be another desktop or mobile device, or even a point of sale system, kiosk, or IoT device.

Enter your connection partner’s ID and password on the outgoing device, connect in real time, and control the target device as if you were there in person

Why TeamViewer?

Security

Your Security, Built into TeamViewer

TeamViewer is secured by end-to-end 256-bit AES encryption, two-factor authentication, and other industry-grade security features. We are certified according to SOC2, HIPAA/HITECH, ISO/IEC 27001, and ISO 9001:2015, and comply with GDPR.

Cross-platform

Widest Device and Platform Coverage

With the highest total combined coverage of 127 manufacturers for mobile devices, operating systems, and IoT devices on the market today, TeamViewer outperforms competitors by far.

Best performance

Best-In-Class Usability, Image Quality, and File Transfer Speeds

TeamViewer engaged Qualitest – a world leading independent quality assurance company – to test its technical performance and compare it to competitors. Check out the stunning results!.

The Widest Array of Features in the World
of Remote Desktop Access, Support, and Collaboration

Whether you need to maintain a lifeline to the office while traveling, reduce travel and costs associated with in-person support, or work closely with remote team
members, TeamViewer offers incredible features that can catapult your productivity and increase customer satisfaction. While we’re constantly innovating
and adding new functionality, you can take a look at our most popular features below.

Remote Desktop

Remote Device Control

Control a remote computer or Android device as if you were sitting in front of it.

Cross-Platform Access

Connect across multiple platforms, from PC to PC, mobile to PC, PC to mobile, and mobile to mobile.

VPN Alternative

Enterprise-class security and scalability without the VPN complexity and expense.

Mobile Device Access

Use your mobile device to provide support or connect to your computer from anywhere.

Secure Unattended Access

Access unattended computers, servers, Android devices, point-of-sale devices, or public displays.

iOS Screen Sharing

Use your mobile device to provide support or connect to your computer from anywhere.

Wake Up, Restart, and Install

Remotely wake, restart, and install applications on sleeping devices running TeamViewer Client..

Flexible File Sharing Options

Transfer files of any size from your computer or cloud storage using one of TeamViewer’s fast and secure file sharing methods.

Remote Printing

Print documents locally, from the remote computer that you’re accessing when connecting between Windows devices..

4K Remote Desktop Access

With our industry-leading intelligent scaling technology, TeamViewer provides flawless connections to UHD displays.

Increasing Customer Satisfaction

Leave That Special Touch to Increase Customer Satisfaction

Time-Saving Shortcuts

Access TeamViewer’s Primary Functionalities Through These Time-Saving Shortcuts

Corporate & Team

Channel Groups

Create channel groups within your license and assign to users so specific teams always have access to the channels they need.

Comprehensive Reporting

Improve productivity and billing precision. Log incoming and outgoing connections to know who did what, when, and for how long.

ServiceCamp Ticket Management

Provide efficient and personal customer support. servicecamp streamlines team collaboration through its seamless integration into TeamViewer.

User and Device Configuration Management

Manage security with special permissions and licenses. Set policies and create channel groups to assign specific access.

Automated Mass Deployment

Deploy TeamViewer or TeamViewer Host (silently) to thousands of devices at once via group policy (GPO) in an Active Directory domain.

Multi-User Support Sessions

Invite multiple support technicians into your complex support scenarios.

Service Queue

Collect service cases and auto-assign unique session codes for improved organization.

Custom Branding

Generate custom TeamViewer modules and customer portal with your logo and branding to give a personal touch to your IT services.

Management Console

A web-based platform for intuitively managing your TeamViewer contacts and logging connections.

Multi-Language Support

TeamViewer is available in 30 different languages for your tech needs across the globe.

Hardware and Software Integration

Integrate the features of TeamViewer into your helpdesk, ticket, or CRM systems. Use our pre-built apps and scripts, or develop your own custom solutions.

Online Meetings & Collaboration

Text Chat

Connect instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat

HD VoIP Voice and Video Conferencing

Both our remote access and remote conferencing sessions are supplemented with HD-quality voice over IP calling solutions.

Computers and Contacts

Centrally manage TeamViewer connections partners’ computer and contact information and instantly view their availability.

Session Recording and Compression

Need to record your remote control sessions over TeamViewer? Use this essential session recording feature to enhance your meetings.

Security & Monitoring

End-to-End Security

The primary concern for remote connectivity is security, and TeamViewer™ engineers have built state-of-the-art security into our products.

Security for HIPAA Compliance

Remote access and support capabilities with the level of security and privacy necessary for organizations to remain HIPAA compliant.

Malware Protection

Enable reliable protection against malicious software. Guard your computers against threats such as viruses, ransomware, Trojans, rootkits, and spyware.

Remote Data Backup

Have peace of mind in knowing your data is stored safely and –in case of disaster –can be restored remotely from anywhere and at any time.

Remote Device Monitoring

Manage all of your websites, servers, networks, and applications from one easy-to-use and intuitive dashboard.

Key Features

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Hybrid Configuration

HyDesk devices support zero configuration kiosk mode for VDI use and full desktop mode for local computing

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Kiosk Mode Configuration for Virtual Application & Desktop

When configured in Kiosk Mode, the device works as a zero client, presenting a simple use interface

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Desktop Mode for Local Computing

The HyDesk devices run a secure, locked down HyDesk OS which has support for basic productivity applications like browser

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Hybrid VDI Deployment

HyWorks supports both session based desktops as well as dedicated virtual desktop based VDI. Administrator can add a Microsoft RDS server for

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Device Management

When a XellHost device or a PC running HyWorks client is available on network, the device automatically registers with HyWorks controller and

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Application Delivery

HyWorks makes application delivery to end users simple. Administrator can source applications from

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Desktop Pool Management

Hyworks provides flexible pooling mechanism, including unique device based pools as well as user based pools. Support for permanent and temporary

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Desktop Provisioning

HyWorks provides virtual desktop provisioning support for VMWare and Hyper-v based virtual desktops. HyWorks can create both linked-clones as

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Flexible Authentication

HyWorks integrates with Microsoft active directory domain as well as Novell e-Directory & LDAP for user authentication and authorization.Desktops can

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Power Management

HyWorks can manage the power operations for the virtual desktops as well as the connected devices. If

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Detailed Auditing & Logging

Administrator can view detailed logs created by various components on the management console. The activities of the device can also be pulled from

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High Availability

HyWorks Controller can be deployed in a high availability cluster to provide a fail-safe scalable deployment.The devices running HyWorks client

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FREQUENTLY ASKED QUESTIONS

A thin client is a small, centrally managed device with no hard drive. Thin clients are used as a PC replacement technology to help customers immediately access any virtual desktop or virtualized application. Thin clients provide businesses a cost-effective way to create a virtual desktop infrastructure (VDI).
As a general explanation, desktop virtualization involves separating the physical location of a client device from its logical interface, allowing end users to access their data and applications from anywhere.
A user interacts with a virtual desktop in the same way they would use a physical desktop. Desktop virtualization lets users remotely log in to access your desktop from any location.

Thin clients on average consume only 8-10 watts, compared to 150 watts for PCs.

A few of the Main Benefits of Thin Client Computing are:
- Increased Security
- Centralized Management
- Lower Total Cost of Ownership
- Reduced Energy Consumption

To name a few reasons; cost, performance, dynamic hardware designs, and advance thin client management software suite. Our advanced thin client software capabilities provide businesses with greater security, enhanced manageability, and improved reliability at a lower cost for their virtual desktop environment.

ACCOPS TEAMVIEWER RESOURCES

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