Terms Of Condition
Terms of Service
On this page, Xcellhost (“Xcellhost,” “Us,” “Our”) gives you access to all the Terms and Conditions (TOC), Terms of Services (TOS), Features, Services, and Content. The brand name for Xcellhost Pvt. Ltd. is Xcellhost. When you buy web hosting services from Xcellhost, whether it’s for one site or a lot of sites, you agree to all of the terms and conditions listed. On the Xcellhost website, you can find our revised, latest, or most up-to-date TOC. Before you buy hosting services from Xcellhost, you should read all of the Conditions.
Customer Agreement
All of Xcellhost’s support and services spelt out in the Terms of Services are valid for the whole Term or Renewal Term. People who want to use Xcellhost’s services must agree to all of the terms and conditions listed on the TOC before they can sign up. You agree to use our licensed and authorised third-party software when you process or place your order. Furthermore, Xcellhost has the full authority to terminate your account or stop you from using our services altogether if we believe you are abusing them in a way that is against our TOC.
XcellHost Services and Policies are subjected to the terms above and as follows:-
ACCOUNT SETUP
WE ACCEPT SIGNUP FROM ALL THE GLOBAL LOCATIONS AND PROCESS ACCOUNTS SET UP FOR THEM.
Our professionals will help you set up a server account as soon as you pay. When you place an order, you must make sure that you give the correct main email address and other contact information so that you can get information about bill confirmations, new issues, and updates. If your account is closed or stopped because you gave wrong information, you are the one who is responsible.
In any case, XcellHost will not be responsible for a registration that has expired because the contact information for the name is out of date. You can contact our sales and support team by email or chat if you need to confirm or change the information you gave them.
Additionally, if you want to purchase a private server, you will need to show a valid government-issued ID. When you buy something, you must also check your credit card because it’s a high-risk transaction. If you don’t meet these requirements, your order may be turned down.
CONTAINS
At any time, XcellHost can refuse to provide service and close your account. All of the services we offer should only be used for legal reasons. The Indian Penal Code (IPC) rules apply. As long as you don’t break any laws or terms of service, XcellHost can take quick action without telling you. It is against our terms to use our services to break anyone else’s copyright or brand.made it.
It is strictly forbidden to use Our Services for website material that promotes or includes any of the following actions. As soon as XcellHost finds out that you are using our services for or doing these things, they can immediately end your account without any liability.
On all shared and reseller sites, the following types of content are not allowed:
-trafficking in people
-Encouraging prostitution,
-Help with Escorts,
-Pornography for kids,
-Bots and scripts for IRC
–Scanners for IP
-Sites for bingo
MUDs, RPGs, and PBBGs
-Programs for prime banks
-Anonymizers and proxy scripts
-Bank Debentures and Escrow
-AutoSurf, PTC, PTS, and PPC sites
-Sites that encourage doing illegal things
-Mail Bombers and Spam Scripts
-Bruteforce Apps, Programs, and Scripts
-Sites that are racist, hateful, or harassing
-Mailer Pro, script for spamming, bulk sending, and mailing
-Services for banner ads (rotating advertising banner ads)
-Scripts that dump or mirror files (like Rapidshare)
–Email hosting is not possible with any shared server plan.
-Sites that are related to high-yield interest programs (HYIP)
-Scripts for hosting images (like Photobucket or Tinypic)
-Bank Debentures and Trading Programs for Bank Debentures
-Forums and/or websites that share or link to illegal, stolen, or warez content
-Content for adults (pornography, sex pictures, and obscene material);
-Selling controlled substances without showing proof of the right permit(s) first
-Scam sites, such as those mentioned at aa419.org and escrow-fraud.com but not limited to them
-Infringing content, such as copied works, commercial audio, video, or music files, and other content that is against the law
There are many types of warez, such as pirated software, emulators, password cracking, phishing, ROMs, IP faking, and encrypting data.
Investment sites like FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi schemes, MLM/Pyramid schemes, and so on
TRANSFERS
Our skilled technical team and specialised experts are always ready to help you move your data from one server to another. This help is given, though, to make things easier for the customer and the people who run the site. As a kindness, migration services are there to help. We don’t promise that an account move will be possible, available, or finished in a certain amount of time.
It can be very hard to move data from one web hosting company to another because each one has their own setup and some store data in a file that isn’t compatible or is their own. Even though XcellHost promises to offer the best and most effective migration services, we are not responsible if some or all of your data does not get transferred. There are times when Hostbillo might not be able to help you move your info from an old host. Keep in mind that XcellHost’s data transfer services are part of all of its hosting plans and packages at a low cost. We can move your info for as little as Rs. 35 per account.
DATA BACKUP
You are responsible for all the data in your account, including files, emails, personal settings, and more. XcellHost will not be responsible for any kind of data loss, whether it’s because of a hacked site, a hardware failure, server or site maintenance, your own mistake, or something else. If a file is bigger than 40 MB, it doesn’t get backed up on our backup systems and can’t be restored if the server goes down. XcellHost does not back up the data of any shared account that uses more than 5 gigabytes of disc space (except databases).You need to make your own copy of your info. It is recommended that you make a copy of all your data on a second drive so that you won’t lose it if the first drive fails. You will take all the risks when you use our services. We do not keep any copies of your server on file. In addition, we don’t back up data for accounts that have been closed or stopped for any reason.
PAYMENT POLICY
At any time, XcellHost can change the amount of the monthly or yearly payment as well as any other fees. You can pay with a credit card, debit card, net banking, or PayPal. Once the payment is confirmed, you can set up your account right away. If you pay with a cheque, however, it may take up to five days for the check to clear. On the other hand, you can set up your account the same day if you pay by cheque or mail order. Please be aware that there will be fees for transactions made through Indian and foreign payment gateways, such as PayPal and Paytm. These fees must be paid for in full or in part by the users. Please keep in mind that bank transfers are not affected by these fee rules.
XcellHost’s 7-day money-back promise only applies to people who sign up for the first time. The second time you sign up and after that, there is no credit-back policy. If you’ve had an account with XcellHost before, cancelled it, and then signed up again, or if you’ve started a second account with XcellHost, you won’t be able to get your money back. There are 5 days of extra time between when the bill is sent out and when it needs to be paid.